When using the Embedded Media Player plugin for live video, the browser will directly connect to each camera. Network Requirements for Streaming Live Video For more information, please read our Streaming Video in Low Bandwidth Mode article. Doing so will stream video via low-bandwidth mode. Note: You can skip the installation of these plugins by clicking the Skip button. Once you have installed both of the plugins, restart the browser and log in again. ESM will automatically open the Matrix page once you have installed all of the required prerequisite software.
To install any missing plugins, click the blue download link on the Prerequisites page and run the downloaded installer. ESM will prompt you to install any missing plugins when logging in. Internet Explorer uses the Embedded Media Player plugin by default to play live video and the FBGST plugin to play recorded video. You can check your current Internet Explorer version by clicking the gear icon in the top right-hand corner of the screen and then selecting “About Internet Explorer.” Installing the Plugins Internet Explorer 11 cannot be installed on Windows XP or older versions of Windows. If Internet Explorer 11 is not installed on the machine you are using, it can be downloaded directly from Microsoft’s website or through Windows updates. To view ESM properly in Internet Explorer, version 11 must be installed.
Internet Explorer by default uses the Embedded Media Player to stream live video and the FBGST plugin to stream recorded video. Note: This article only applies to ESM version 6.2 and above. Depending on whether you are viewing live or recorded video and the browser you are using, ESM may stream video through the Embedded Media Player browser plugin, the FBGST browser plugin, or through low-bandwidth mode. ESM features multiple ways to stream live and recorded video in the browser.
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